SoraPrompt

Terms of service

SoraPrompt customer agreement

Thanks for trusting SoraPrompt with your creative workflow. These terms outline your rights, obligations, and how we keep the platform reliable for everyone.

1. Acceptance

  • • By creating a SoraPrompt account or installing the Chrome extension you accept these terms.
  • • If you represent an organisation, you confirm you have authority to bind it to this agreement.
  • • We may update the terms; continued use after the effective date means you accept the changes.

2. Accounts

  • • You must provide accurate information and keep your credentials confidential.
  • • You are responsible for actions taken through your workspace unless you report unauthorised access promptly.
  • • We may suspend accounts that violate policies, abuse quotas, or compromise security.

3. Usage rights

  • • We grant you a revocable, non-exclusive licence to use the web app and extension for prompt creation.
  • • You may not reverse engineer, resell, or attempt to bypass our quota or billing systems.
  • • Generated content belongs to you; ensure you have rights to any third-party material you include.

4. Plans & billing

  • • Free tier usage is limited to the quotas shown on the pricing page.
  • • Paid plans renew monthly until cancelled through the Polar billing portal.
  • • Downgrades take effect at the end of the current billing cycle unless stated otherwise.
  • • Refund requests are evaluated case by case; email billing@soraprompt.ai within 14 days of renewal.

5. Service level

  • • We target 99% monthly uptime for the dashboard and extension bridge.
  • • Planned maintenance windows are announced at least 24 hours in advance.
  • • Support hours are Monday to Friday, 9:00–18:00 KST; urgent incidents are handled around the clock.

6. Privacy

  • • Our Privacy Policy forms part of these terms; review it at /privacy.
  • • We only process personal data to provide the service and comply with legal obligations.
  • • You are responsible for obtaining end-user consent where required by law.

7. Intellectual property

  • • All SoraPrompt trademarks, designs, and code remain our property.
  • • Feedback is appreciated; we may use ideas without obligation to compensate you.
  • • You may reference SoraPrompt publicly, provided you do not misrepresent our relationship.

8. Termination

  • • You may delete your account at any time by contacting support.
  • • We may terminate access if you breach these terms or misuse the service.
  • • Sections concerning payment, IP, liability, and governing law survive termination.

9. Liability

  • • The service is provided “as is” without warranties to the extent permitted by law.
  • • Our total liability under this agreement is limited to fees paid in the preceding three months.
  • • We are not responsible for indirect, incidental, or consequential damages.

10. Governing law

  • • These terms are governed by the laws of the Republic of Korea.
  • • Disputes are resolved in the courts of Seoul, except where local law mandates otherwise.
  • • If any provision is unenforceable, the remaining terms continue in full force.